Frequently Asked Questions
Are you a factory or trading company?
We are a professional factory with more than 15 years' experience on producing rubber hoses and silicone hoses.
How do you ensure product quality?
Quality is our priority. We maintain strict quality control from start to finish. Our processes have passed ISO, SGS, and ROHS certification. Always a pre-production sample before mass production and final inspection before shipment.
What is your quality guarantee?
We offer a 12-month Quality Guarantee for all of our products. We provide replacements for any defects caused by non-human reasons.
Can we customize the products with our own logo?
Yes, OEM/ODM is supported. Your logo can be added via hot stamping, printing, embossing, or stickers according to your requirements.
Do you provide samples?
Yes, free samples are available. Sample delivery time usually takes between 5-14 days depending on the exact specification.
Where is your production facility located?
Our facility is located in Hebei Province, China. We welcome all clients to visit us and offer support for travel and accommodation during your visit.