Q1: Are you a factory or trading company?
A1: We are a professional factory with more than 15 years of experience producing rubber and silicone hoses.
Q2: Where is your factory located?
A2: Our factory is located in China. We warmly welcome clients to visit us and offer local transportation assistance.
Q3: How does your factory handle quality control?
A3: Quality is our priority. We maintain strict control from start to finish and have passed ISO, SGS, and ROHS certifications.
Q4: How can we guarantee product quality?
A4: We always provide a pre-production sample before mass production and conduct a final inspection before shipment.
Q5: What is the warranty for quality problems?
A5: We offer a 12-month quality guarantee for all products. We provide replacements for any defects caused by non-human reasons.
Q6: Do you support OEM and custom branding?
A6: Yes, OEM and ODM are fully supported. Your logo can be added via printing, embossing, or stickers to meet your market needs.